SMS Terms
Last updated: November 15, 2026
These SMS Terms cover Groutena Home Texts, the text programs run by Groutena, a brand of The Nelson M Group LLC (14210 Culver Drive, Irvine, CA 92604).
1. Programs
Indoor season reminders are recurring informational text messages telling you when each season's indoor upkeep checklist is published on groutena.com, with a link. New how-to guide texts are recurring marketing text messages announcing new Groutena how-to guides on groutena.com. You may join either program, both or neither.
2. How you join
You join only by entering your mobile number on the Get started form at groutena.com/get-started.html and ticking the separate, unchecked box for each program you want. Ticking a box is optional and is not a condition of any purchase. There is no keyword sign-up. After you join, you receive a confirmation text.
3. Message frequency and costs
Message frequency varies, up to 8 messages per month. Msg & data rates may apply, according to your mobile plan.
4. Opting out
Reply STOP to any message to opt out. STOP ends all Groutena texts to that number, and you will receive one final message confirming it. You can join again later through the Get started form.
5. Help
Reply HELP to any message for help, email [email protected], or call 866-988-0457.
6. Sample messages
Confirmation after ticking the season reminder box
Groutena: You're signed up for Groutena indoor season reminders. Msg frequency varies (up to 8/mo). Msg & data rates may apply. Reply HELP for help, STOP to opt out.
Confirmation after ticking the new guide box
Groutena: You're signed up for Groutena texts about new how-to guides on groutena.com. Msg frequency varies (up to 8/mo). Msg & data rates may apply. Reply HELP for help, STOP to opt out.
Season reminder (informational)
Groutena: The winter checklist is up: test smoke and CO alarms, check the furnace filter, open sink cabinets on cold nights. groutena.com/winter-checklist.html Reply STOP to opt out.
New guide announcement (marketing)
Groutena: New how-to guide on groutena.com: checking kitchen and laundry water lines for slow leaks. groutena.com/kitchen-and-laundry-water-lines.html Reply STOP to opt out.
Reply to HELP
Groutena: Help: email [email protected] or call 866-988-0457. Msg frequency varies (up to 8/mo). Msg & data rates may apply. Reply STOP to opt out.
Reply to STOP
Groutena: You're unsubscribed from all Groutena texts and will get no more messages. Reply HELP for help.
7. Carriers and delivery
Carriers are not liable for delayed or undelivered messages. Delivery depends on your carrier and device. Supported carriers may change.
8. Privacy
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, except as necessary to provide text messaging services (e.g., aggregators or telecom providers). See the Privacy Policy.
9. Changes and contact
We may update these terms by posting a new version with a new date. Questions: Groutena, a brand of The Nelson M Group LLC, 14210 Culver Drive, Irvine, CA 92604; [email protected]; 866-988-0457.