What readers ask Groutena
About the site, the Get started form and the two optional kinds of texts.
What is Groutena?
Groutena is a website about looking after the inside of a home through the year. It publishes four season checklists and longer guides on wet-room seals, water lines, furnace filters and water heaters. It is a brand of The Nelson M Group LLC.
Does Groutena do repairs or send anyone to my home?
No. Groutena does no repair, installation or inspection work, does not send workers and does not take job requests. When a checklist finding needs hands-on work, the page suggests the kind of licensed professional to look for, and the choice is yours.
Do I need to sign up to read anything?
No. Nothing on groutena.com sits behind a sign-up. Use the Get started form only if you would like a checklist link emailed to you or one of the two kinds of texts.
What texts does Groutena send?
There are two kinds, each with its own box on the Get started form. Indoor season reminders tell you when each season's checklist is published. New how-to guide texts announce new Groutena guides on the site. Both boxes are optional and start unticked.
Can I sign up for one kind of text and not the other?
Yes. Tick only the box you want. The form also works with neither box ticked.
How many texts will I receive?
Message frequency varies, up to 8 messages per month. Msg & data rates may apply.
How do I stop the texts?
Reply STOP to any Groutena text. You will get one final message confirming you are unsubscribed, and no more texts after that. Reply HELP for help.
Do I have to give a phone number?
No. The mobile number is only needed if you tick a text box. Email, phone and ZIP code are all optional.
Is signing up for texts required to get anything?
No. Consent to texts is not a condition of any purchase, and nothing on the site is held back from people who do not sign up.
Will my details be sold or shared?
Groutena never sells personal information. Mobile numbers and text consent are not shared with third parties or affiliates for their marketing. The Privacy Policy explains the few service providers that help run the site.
Who pays for Groutena?
Groutena is paid for and run by The Nelson M Group LLC. Using the site costs you nothing.
How can I reach Groutena?
Email [email protected], call 866-988-0457, or write to Groutena, 14210 Culver Drive, Irvine, CA 92604. The Contact page lists all three.
Still wondering about something?
Email or call; the Contact page has every way to reach Groutena.