Privacy Policy

This policy explains how Groutena, a brand of The Nelson M Group LLC ("Groutena," "we," "us"), handles information on groutena.com, the Get started form and Groutena Home Texts.

1. In brief

We collect a small amount of information, use it to answer your request and run the texts you choose, and never sell it. You receive texts only if you tick one of the two optional text boxes, and a single STOP reply ends them.

2. What we collect

Form details: first and last name, and if you choose to give them, email address, mobile number, ZIP code and the season checklist you want first, plus your acceptance of this policy and our Terms of Use.

Consent records: when you tick a text box, the exact wording of that box, the time and time zone, the page address, the referring page and your browser's user agent.

What you send us: emails, calls and text replies, including STOP and HELP.

Server logs: our host records IP addresses, browser types and pages requested, as with any website.

3. How we use it

To send the checklist link you ask for, to run the text programs you joined, to keep records of consent and opt-outs, to answer questions and to protect the site from abuse. An optional ZIP code helps us see which climates our readers live in so season timing can be adjusted.

4. Sharing

We never sell personal information and do not give it to repair businesses, stores or list buyers. Service providers that host the site, send email, deliver texts and store form entries process it for us and only to provide those services. We may disclose information when the law requires it or to prevent fraud or harm.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, except as necessary to provide text messaging services (e.g., aggregators or telecom providers).

5. Text messages and consent (TCPA)

Groutena sends texts only with your prior express consent, given by ticking one or both of the two separate, unchecked boxes on the Get started form: indoor season reminders (informational) and new how-to guide texts (marketing). Consent is not a condition of any purchase. Message frequency varies, up to 8 messages per month. Msg & data rates may apply. Reply STOP to any message to opt out; STOP ends all Groutena texts. Reply HELP for help. If you need assistance, please message HELP to any of our numbers to receive help or information about the number. Our program number is 866-988-0457.

6. Cookies

groutena.com does not use advertising cookies or third-party analytics.

7. How long we keep information

Form entries are kept while you remain subscribed and for up to three years after your last contact, then deleted. Consent and opt-out records may be kept longer where needed to show we followed the rules for texting.

8. Security

We use reasonable safeguards, including encrypted connections. No system is perfectly secure.

9. Your choices

You can ask to see, correct or delete your information by emailing [email protected]. California residents and residents of other states with privacy laws may have additional rights, which we honor on request. We do not discriminate against anyone for using them.

10. Children

Groutena is meant for adults and does not knowingly collect information from children under 13.

11. Changes

We will post any changes here with a new "Last updated" date.

12. Contact

Groutena, a brand of The Nelson M Group LLC
14210 Culver Drive, Irvine, CA 92604
Email: [email protected]
Phone: 866-988-0457
By text: reply HELP to any Groutena message.